How to Protect Your Salesforce Data
It is no mystery that new technologies are becoming integrated into day-to-day business processes. That’s what happened with cloud services used by organizations such as Salesforce, which have more than 150.000 customers according to the latest Salesforce Annual Report.
The distinct advantages of using Salesforce includes the rise of productivity and efficiency. However, as its popularity and usage grow with almost 25% every year, so do the security concerns.The third Annual State of the Salesforce Admin and Developer Survey highlighted that 31% of the organizations using Salesforce is still in danger of significant data loss. This situation isn’t due to the cloud’s inability to protect the consumers, it’s because of human errors, and because people ignore Salesforce recommendations for protecting data.
Salesforce Malware Attack Prevention Tools
In order to protect data, Salesforce has some tools that could help admins prevent potential malware, such as:
- Trust center – the central principle of Salesforce is transparency, that’s why the program displays real-time information about the system performance and security on its trust site (trust.salesforce.com). The site can provide live data, alerts for malware attempts, and make recommendations for best security practices, according to the organizational needs.
- Security Health Check – the Salesforce admin can use this tool to identify potential threats and vulnerabilities in the security settings. The score shows the security measures that the organization takes against problems. There is also a Salesforce Baseline Standard that could be used by companies.
- Auditing – the verification process provides essential information about the system, which can be the key to diagnose potential or real security issues. The Salesforce auditing options are not enough to secure the organization themselves, but they could represent a significant start for the person in charge with detecting the potential abuses.
- Salesforce Shield – the shield is a represented by three security tools that developers and admins can utilize to build new levels of transparency, trust, compliance, and governance right into business applications. That includes Event monitoring, Platform Encryption, and Field Audit Trail. You can ask the Salesforce administrator if the tools are available for your organization.
Encrypt Your Data in 3 Easy Steps
Speaking of which, encrypting data is a measure recommended by Salesforce. To do that properly, keep in mind the following steps:
- Identify which data needs encryption by classifying it according to risks. Not all Salesforce cloud data must be coded, and trying to encrypt it all is an infeasible task;
- Consider functionality before applying encryption, and that’s because you have to balance Salesforce features and your cloud security. Some types of encryption can impact the performance. In those cases when data will frequently be needed, Salesforce recommend the Searchable Strong Encryption (SSE) to maintain functionality without affecting the security;
- Lock the user access to reduce the risks. If too many people have access to cloud data, encryption won’t work that well. Inside threats are common, and they could be created by well-meaning employees who don’t know exactly what they are doing.
Moreover, Salesforce’s services are using the most rigorous security, privacy and reliability standards and certifications. We mention here ISO/IEC 27001:2005 standard, SSAE No. 16, SysTrust and the EU-US and Swiss-US Safe Harbor frameworks.
Using a realistic approach to Salesforce cloud security require attention and a user perspective. But taking into account the information above, the unexpected security pitfalls could be anticipated and avoided.